CATERING POLICIES

GENERAL CATERING INFORMATION

This guide is intended to help you as you begin to plan your catered event. Bon Appétit will be happy to customize menu and service proposals to meet the specific needs for your special occasion. Total pricing will reflect your menu and service selection. If you have a theme or a vision in mind for your event that you do not see in our guide, please contact our office so we can make your vision a reality.

ORDERING TIME FRAMES

Advanced notice of 8 to 10 business days is appreciated for all catered events to ensure we provide quality service for your event. We require a minimum of (5) business days’ notice for orders, (75) people or less, off our regular menu. Orders placed after this time are subject to a late fee of $20 and Chef’s approval based on product availability.

• A minimum of (7) business days is required for events of (75) guests or more and plated/served meals, off our regular menu. Orders placed within (7) business days will be subject to a $20 late fee and additional labor or overtime labor fees as needed.
  
• We require (4) weeks’ notice for special request menus such as culture or geographic based menus.
  
• We require (2) weeks’ notice for all off-site caterings, outside turtle rock campus.
  
• You must contact Bon Appetit directly if placing orders less than (4) days from event date.

CATERING HOURS, OFF HOURS AND WEEKEND & HOLIDAY CATERING

Bon Appetit Food Services Hours of Operation during the academic school year at Concordia University are:
Monday to Friday 7:00am-7:30pm.
Saturday and Sunday 10:30am-6:30pm
Bon Appétit Food Services Hours of Operation during the summer at Concordia University are:
Monday to Friday 7:30am-3:30pm.

ANY CATERED EVENTS HELD OUTSIDE OF THE ABOVE LISTED BUSINESS HOURS OR ON ANY OBSERVED HOLIDAYS WILL BE SUBJECT TO ADDITIONAL PREMIUM LABOR CHARGES, THIS INCLUDES ORDERS REQUIRING EARLY SET UP AND AFTER HOUR CLEAN UPS.

ORDER MINIMUMS

Current catering order minimum is $150 (pre-tax). Any order that does not meet the minimum order requirements will incur a set-up fee of $20.

GUARANTEE AND CANCELLATION

In arranging a catered event, attendance must be specified by noon (3) business days prior to event date to allow ample time for the ordering process. This number will be your guarantee and will be considered your final count, which is not subject to reduction. Increases to your guarantee after said date are subject to approval based on product availability and chefs’ approval. Events cancelled within 48 hours of the event start time may be subject to up to 100% total cost fee.

FOOD AND BEVERAGE

Food and beverages are to be purchased from Bon Appétit exclusively. University services must approve any request for changes to this policy prior to your event. All food and beverages are to be consumed on the premises. Food and beverages not consumed on premises remain property of Bon Appétit, additional charges will apply if food and beverages are removed. In addition, all equipment provided to service your event is the property of Bon Appétit, and is not to be removed from event site. This includes platters, service utensils, beverage urns etc. removal of these items are subject to additional charges.

LINEN

All food and beverage buffets are covered with our standard black or white 85x85 linen at no cost to the client. For additional linen needed for client tables, such as guest seating, information tables, etc. it is available to rent for $5.50 per linen. Linen napkins for sit down dinners are available for rental at $1.00 per napkin. Additional colors at this price are subject to our vendor’s availability. Specialty linen can be ordered for your event at an additional fee.

SERVICE WARE

Paper plates, plastics utensils, napkins, and disposable ware is included in price. High quality black plastic dinner plates, dessert plates, and coffee cups are available for an additional $0.50 per person. For upscale events requiring china, glassware, and silverware, Bon Appétit can provide these items up to (100) guests for an additional cost of $2.50 per person. Events needing these items for over (100) people will require an outside rental company, in this case, the client will incur all costs. We are happy to work with the rental company to arrange details and timing based on your event, the final bill is to be paid by the client to the rental company.

SET-UP SERVICES

Tables, chairs, tents and trashcans for events that include catering need to be ordered through University Services or your 25Live request. Bon Appetit will provide you with the needed equipment for food service. For more information on this process please contact Davis Garton.

STAFFING

• The current menu pricing reflects a casual drop and go style of service and includes all disposable and paper products.
  
• If hot or plated food is being served a server may be required to switch out hot food items based on guest count.
  

STAFFING GUIDELINES

• Buffet Lunch or Dinner (1) server for every (25) guests for parties with more than (40) guests
  
• Plated Lunch or Dinner (1) server for every (16) guests
  
• VIP Service (1) server for every (10) guests
  
• Reception Style Service(1) server for every (30) guests
  

STAFFING RATES

• Standard Bon Appétit server rates are $35 per hour and will be provided based on availability
  
• When Bon Appétit servers are not available we use contracted labor priced at $42.00 per hour for minimum of (6) hours
  
• Cooks required onsite for plated service or action and carving stations standard rates are $ 45 per hour minimum of (4) hours
  

When planning your event, the catering team will help determine the staffing needs to of your event. All events using China, glass and silver require staff for set up, service and clean up.

To place an order please visit www.concordiacafe.catertrax.com . For catering questions, please call Stephanie Mareina at 949.214.3450 or email stephanie.mareina@cui.edu